Fault diagnosis
Identify the cause before replacing parts — saving time and money.
On-site maintenance & technical support
Equipment stopped working, a fault no one can identify, or an installation that needs care? We visit, diagnose and resolve the problem.
Prefer to talk? Call +351 961 399 530
When to call us
Situations where we can help
- Equipment has broken down and needs diagnosis.
- You have an intermittent fault that no one has resolved.
- You need equipment installed or configured.
- You want preventive maintenance to reduce downtime.
What we do
Maintenance & technical support: what is included
Repairs
Repairs on site or in the workshop, replacing parts as needed.
Installation
Equipment installation and configuration, with a record of the work done.
Preventive maintenance
Planned visits to reduce breakdowns and extend equipment life.
How it works
From request to solution
- Send your requestUse our form, phone or WhatsApp — with photos if possible.
- We assess and quoteWe explain our proposal and the cost before work starts.
- We carry out the workWith support until the solution is working.
Frequently asked questions
Common questions
Which areas do you cover for on-site support?
We are based in Unhos, Loures, and provide on-site support across Loures, Lisbon and nearby areas. Ask about other locations — we assess these individually.
What types of equipment do you work on?
It depends on the problem. Tell us about the equipment and what is happening. We will tell you honestly whether we can help.
How do you prepare a quote?
We first assess your description, photos and videos. If an on-site diagnosis is needed, we explain the terms beforehand.
Will I receive a record of the work?
Yes. Each visit is documented with the work carried out, so you have a service history for the equipment.
Next step
Tell us what you need
We assess your request and reply with a proposed solution and quote. No commitment until you approve.